Privacy Policy
Last Updated: September 6, 2026
The W.A.R. Universe (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit thewaruniverse.com, make a purchase, contact us, or otherwise interact with our website and services.
By using our website, you acknowledge the practices described in this Privacy Policy.
1. Information We Collect
Depending on how you interact with our website, we may collect information such as:
Name
Email address
Billing address
Shipping address
Telephone number
Order and purchase information
Customer-support communications
Information you voluntarily submit through forms
Device, browser, and website-usage information
IP address and similar technical information
Cookie and analytics information
When you make a purchase, payment information may be collected and processed by our payment-processing providers. We generally do not directly store complete credit or debit card numbers.
2. How We Collect Information
We may collect information directly from you when you:
Place an order
Create or use customer-account features, if available
Contact customer support
Request a return or refund
Subscribe to emails or marketing communications
Complete a form
Participate in a promotion
Otherwise communicate with us
Certain technical information may also be collected automatically when you visit our website through cookies and similar technologies.
3. How We Use Your Information
We may use information we collect to:
Process and fulfill orders
Process payments
Ship merchandise
Provide order confirmations and updates
Handle returns, refunds, and exchanges
Respond to customer-service requests
Detect or prevent fraudulent or unauthorized transactions
Maintain and improve our website
Understand how visitors use our website
Comply with applicable legal, tax, and accounting obligations
Protect our rights, customers, website, and services
Send marketing communications when permitted by law and according to your preferences
4. Payment Information
Purchases made through our website may be processed through third-party payment providers.
Payment providers may collect information necessary to complete your transaction, including payment-card information and billing details. Their handling of your information is also governed by their respective privacy policies and security practices.
We do not sell your payment information.
5. How We Share Information
We may share information with service providers when reasonably necessary to operate our business and provide services to you.
These may include companies that provide:
Website hosting and e-commerce services
Payment processing
Shipping and order fulfillment
Email services
Customer support
Website analytics
Fraud prevention and security
Professional, accounting, or legal services
We may also disclose information when required by law, legal process, or when reasonably necessary to protect our rights, property, customers, or others.
We do not sell your personal information for money.
6. Squarespace and Other Service Providers
Our website is operated using Squarespace and may rely on Squarespace and other service providers to provide website hosting, commerce, analytics, security, and related functionality.
Information you provide through the website may therefore be processed by these providers as necessary to provide their services.
Third-party providers maintain their own privacy policies governing how they process information.
7. Cookies and Similar Technologies
Our website may use cookies and similar technologies to operate properly, remember preferences, understand website traffic, provide shopping functionality, improve performance, and support analytics or marketing features.
Some cookies are necessary for the website to function, while others may be used for analytics, preferences, or advertising depending on the services enabled on our website.
Where required by applicable law, visitors will be provided appropriate choices regarding non-essential cookies.
You may also be able to control cookies through your browser settings. Disabling certain cookies may affect website functionality.
8. Email Communications
If you provide your email address in connection with a purchase, we may send transactional communications relating to your order, including confirmations, shipping information, customer-service messages, and return or refund information.
If you separately subscribe to marketing communications, we may send promotional emails about W.A.R. products, releases, campaigns, merchandise, or other updates.
You may unsubscribe from promotional emails using the unsubscribe option included in those communications. Unsubscribing from marketing messages does not prevent us from sending necessary transactional communications regarding your orders or customer-service requests.
9. Data Retention
We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, maintain appropriate business and transaction records, resolve disputes, prevent fraud, and comply with applicable legal, tax, accounting, and regulatory obligations.
Retention periods may vary depending on the type of information and why it was collected.
10. Data Security
We take reasonable administrative, technical, and organizational measures designed to protect personal information.
However, no method of transmitting or storing information electronically can be guaranteed to be completely secure. We therefore cannot guarantee absolute security.
11. Your Privacy Rights
Depending on where you live, applicable law may provide you with certain rights concerning your personal information.
These rights may include the ability to request access to, correction of, or deletion of certain personal information, as well as other rights provided under applicable privacy laws.
To submit a privacy request, contact us at:
We may need to verify your identity before completing certain requests.
12. Children’s Privacy
The W.A.R. Universe website and online store are not intended to knowingly collect personal information from children under the age of 13 without appropriate parental consent.
If we become aware that personal information from a child under 13 has been collected in a manner inconsistent with applicable law, we will take reasonable steps to address or delete the information as required.
Parents or guardians who believe a child has provided us with personal information may contact us at support@thewaruniverse.com.
13. Third-Party Links
Our website may contain links to third-party websites or services.
We are not responsible for the privacy practices, security, or content of third-party websites. We encourage visitors to review the privacy policies of websites they visit.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business, website, services, or applicable requirements.
When we update this policy, we will revise the “Last Updated” date at the top of this page.
We encourage visitors to review this page periodically.
15. Contact Us
If you have questions about this Privacy Policy or would like to submit a privacy-related request, contact:
The W.A.R. Universe
Email: support@thewaruniverse.com
Website: thewaruniverse.com